Customer Service

 

Shipping & Delivery

All orders are shipped via UPS. All orders require 24 hours to fulfill and will ship the following business day from the day of the order.

 

Privacy & Security

At BomaSense we recognize the importance of protecting the privacy of you as a user of this Website. This Website does not collect Personal Information about you except for information that you voluntarily provide. Personal Information is kept confidentially for BomaSense business use only to assist you in your current and future purchases or in analyzing sales trends. Address information from online orders are used to fulfill your orders and might be forwarded to our vendors for shipping purposes. We also use your contact information to get in touch with you if necessary. We do not collect or store any financial data. All payment processing is handled via Paypal and is subject to their policies.

We also use 256 bit Secure Sockets Layer (SSL) for all transactions in order to protect your private information. Click on the Secure Site logo in the left column to verify the authenticity of the site.

 

Returns & Replacements

All sales are final. Please check your cart contents carefully before placing order. Items ordered by mistake are not eligible for return or exchange. If you received the wrong item, the item is defective or damage was incurred during shipping, please contact us and your item will be replaced or exchanged at no additional cost.